COVID-19 POLICIES

YOU'VE HEARD IT MANY TIMES BY NOW I'M SURE .. WE ARE LIVING IN WEIRD TIMES. 

In order to insure the health and safety of our staff and clients, we have had to adapt some new protocols into the regular process of how we operate the surf camps and lessons.
 
The first change to policies in place is that anyone feeling ill or showing any symptoms of COVID-19 are asked to refrain from booking/showing up for their lesson. If anyone does arrive and are visibly ill or showing symptoms, for the safety of everyone, they will be asked to not participate or enter the building.
 
 Other than that, the steps to conducting our lesson routine are still the same;
 
1 - Meet at the shop (payment, fitting and paperwork).
2 - Conduct a thorough land lesson.
3-  Have fun and learn to surf in the ocean.
4 - Call it a good session, de-suite and collect gear, or, part ways till the next session.
 
 Here are the details of each step. Highlighted is where the new changes are now implemented. 
 
1 - MEET AT THE SHOP.
 
We will meet at the shop to fit suits as usual, but now due to the physical distancing measures, we can only allow a certain number of people in the shop at once. This number will vary as each group showing up together will obviously be allowed in at the same time, but I have a shared space with Ukee Bikes and there might be other customers already in the shop for their services. No stress, you just might have to wait a hot second or two outside till we are all clear.
 
The garage door will be open as much as possible throughout the summer to ensure good ventilation in the shop, and, we now have local hand sanitizer and rubber gloves available for your use. However, only staff are allowed to handle any retail items so please ask for assistance when browsing. 
 
Once in the shop, we will fit you in the suits as usual. The payment should already be taken care of via E-Transfer, if not, there is a tap for under $100 and a last resort for payment I will take cards or cash. 
The waiver forms that are usually filled out in person will now be sent with the final details email during the booking process. They should be filled out prior to arriving at the shop but if it is not possible to do so, I will have paper copies available as a last resort.
Heading out to the beach is nothing new, but I will now not be able to provide transportation to clients. I hope this will change soon, but for now it is considered too risky to have people in close quarters like a vehicle.
2 - THE LAND LESSON.
Pretty much all is the same for this step. There wasn't MUCH close contact on land in the first place, but as to be diligent regarding the physical distancing measures recommended, now we will just say there is NO close contact during the land lesson.
3 - IN WATER INSTRUCTION. 
A lot of the instruction in the water remains very much the same, especially regarding adults. Children in lessons will see the biggest changes. There will be lots of helpful tips and reminders of the techniques learned on land verbally communicated, nothing new there. But we will need to remain at a distance while doing so... so unfortunately there will be no or minimal physical contact during the water instruction portion of the lesson.
 
This will mainly affect the first timers and kids who generally need a little help getting on a surf board in the water for the first time. For adults in this situation, we recommend that before booking a lesson, you are physically fit enough and capable of/co-ordinated enough to carry a surfboard through waves and mount it in waist to chest deep water on your own. For kids, we have no other choice but to instruct the parent or guardian in the lesson to be the hands on help in the lesson until they are able to romp around safely in the white wash. 
4 - HIGH FIVE, DE-SUIT, PACK UP, CALL IT A GOOD SESSION.
I think you get the gist of this one. We usually would have a hearty, healthy and happily exhausted departure here, usually involving some high fives, hand shakes and hugs. Unfortunately none of those are an option anymore, but the good vibes, comrodery and positive words will stay. COVID can't touch those. Outside of not having any sweet high fives and awesome hugs, the de-suiting and collecting gear from those who are finished for the day remains relatively the same.
 
I will instruct you how to take the gear off without damaging it and also saving you the most energy, you'll leave it in the totes and I will take it back to the shop to clean and sanitize thoroughly. If you are taking a private lesson and want to keep the gear for your 24 hrs, are in multiple lessons or a camp, the gear is yours to hang onto after the lesson and return at a later date anyway, so we will just have a positive verbal send off until the time and date of return. 

FINALLY, THERE WILL BE ONE NEW ADDITION TO THE WAIVER PROCESS.

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